Copyright © 2026. All rights reserved.
SHIPPING & RETURN OFFER
GETTING EQUIPMENT TO YOU — SAFELY, AFFORDABLY
We’re based in 501 E 15th St, Horton, KS 66439, and no matter where you are, we can get the right equipment delivered to you. Here’s how it works.
HOW IT WORKS
THE DELIVERY PROCESS
01
TAILORED, HONEST QUOTES
You tell us the what, where, and when — and we provide a fully transparent quote that reflects your exact delivery needs. No hidden charges, no surprises. Just honest pricing built on trust.
02
PRE-DELIVERY INSPECTION
Before any machine leaves our lot, our team performs a complete condition check, documents its status, and gives you a detailed report. You’ll know exactly what you’re getting.
03
FLEXIBLE SCHEDULING
We understand the rhythms of farm life and jobsite demands. We schedule deliveries to reduce downtime — early mornings, after-hours, or post-harvest. We work on your timeline, not ours.
7-14 DAYS
ESTIMATED DELIVERY TIME
Our estimate runs 7 to 14 business days from order confirmation. Times may vary slightly depending on product availability and destination. You’ll receive regular status updates from confirmation until the equipment arrives.
ON THIS PAGE
- RETURN RIGHTS
- RETURN PROCEDURE
- REFUNDS
- RETURN SHIPPING
RETURN POLICY
At S & S Truck Equipment Sales your trust means everything to us. That’s why we inspect every machine, document its condition, and give you all the information you need before the sale. We want you to feel confident in your purchase — and if something isn’t right after delivery, we’re here to listen and work toward a fair solution.
RETURN RIGHTS & EXCEPTIONS
If the equipment you receive does not match the description provided at the time of purchase, or if it has significant undisclosed defects, you have the right to request a return. So we can review your case as quickly as possible, please reach out within 30 business days from the delivery date.
Where equipment arrives in a condition that falls short of the quality standards we advertise, each case is carefully reviewed on an individual basis. Depending on the circumstances, we may offer a full refund of the purchase price or an exchange for a comparable piece of equipment, based on availability.
RETURN PROCEDURE
01 Get in touch with our team by phone or email to let us know about the issue.
02 Share complete, accurate details — a clear description of the problem with photos or video evidence whenever possible — so we can evaluate the situation properly.
03 Once approved, the equipment must be sent back within 30 calendar days from delivery, in the same condition it was received — without modifications, signs of use, or additional damage.
REFUNDS
If your return is approved following our technical inspection, a refund of the purchase price will be issued — excluding shipping fees and any other related logistics or handling costs. Refunds are generally processed within 30 business days after the returned equipment has been received and properly inspected by our team.
RETURN SHIPPING COSTS
In most cases, return shipping costs are the responsibility of the buyer. However, if the return is the result of a confirmed defect or a clear discrepancy from the original product description, S & S Truck Equipment Sales will cover the return shipping costs.
Reliable heavy equipment, honest advice, and a team that stands behind every machine.